Last updated: July 22, 2026
Slim My Bag (“Slim My Bag,” “we,” “us,” or “our”) operates slimmybag.com and related shopping, customer-support, and order-fulfillment services. This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit the website, place an order, contact us, or otherwise interact with our services.
Information We Collect
Depending on how you interact with us, we may collect:
- Contact information: name, email address, telephone number, billing address, and shipping address;
- Order information: products viewed or purchased, cart activity, order history, returns, refunds, and communications about an order;
- Payment information: payment details processed by Shopify, PayPal, card processors, or other payment providers. We do not directly store full payment-card numbers;
- Device and usage information: IP address, browser type, device identifiers, pages viewed, referring pages, approximate location, and interactions with the website;
- Customer-service information: messages, photographs, videos, documents, reviews, and other information you send to us;
- Marketing preferences: subscription status and preferences for promotional communications.
How We Collect Information
Information may be collected directly from you, automatically through cookies and similar technologies, and from service providers such as Shopify, payment processors, analytics providers, advertising partners, fulfillment providers, and shipping carriers.
How We Use Personal Information
We may use personal information to:
- Process payments, fulfill orders, arrange shipping, and handle returns or refunds;
- Provide customer service and respond to inquiries;
- Maintain, personalize, troubleshoot, secure, and improve the website and services;
- Detect fraud, abuse, security incidents, and prohibited activity;
- Send transactional communications about orders, accounts, support, and service updates;
- Send marketing communications where permitted and manage communication preferences;
- Measure website and advertising performance;
- Comply with legal obligations and enforce our policies.
How We Share Information
We may disclose personal information to:
- Shopify, which hosts and powers our online store;
- Payment processors, fraud-prevention providers, fulfillment partners, shipping carriers, customer-support providers, cloud-hosting providers, analytics services, and other vendors that help us operate the business;
- Advertising and marketing partners, subject to applicable consent and opt-out requirements;
- Professional advisers, regulators, law enforcement, courts, or other parties when disclosure is required or permitted by law;
- A buyer, successor, or relevant party in connection with a merger, financing, restructuring, or sale of all or part of the business.
Cookies and Similar Technologies
We and our service providers use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, maintain carts, analyze traffic, prevent fraud, and support advertising. Browser settings and privacy controls made available on the website can be used to manage certain cookies. Disabling cookies may affect functionality.
Marketing Communications
You may unsubscribe from promotional emails using the unsubscribe link in the message. Even after opting out of marketing, you may continue to receive non-promotional communications about orders, security, support, or legal updates.
Your Privacy Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or a copy of personal information; to object to or restrict certain processing; to withdraw consent; or to opt out of certain targeted advertising, sharing, or sale of personal information as those terms are defined by applicable law.
To submit a request, email support@slimmybag.com. We may need to verify your identity before completing the request. Where available, you may also use our Your Privacy Choices page.
International Data Transfers
Our store, service providers, and business partners may process information in countries other than the country where you live. Where required, appropriate safeguards are used for international transfers.
Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations. Retention periods vary by the type of information and the purpose for which it is used.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.
Children
Our services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. A parent or guardian who believes a child has provided personal information may contact us to request deletion.
Third-Party Links
The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Shopify
Our store is hosted by Shopify. Shopify processes information to provide and improve the commerce services used by our store. More information is available in the Shopify Consumer Privacy Policy and through the Shopify Privacy Portal.
Changes to This Policy
We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. The revised policy will be posted on this page with a new “Last updated” date.
Contact
For privacy questions or requests, email support@slimmybag.com.